Kia ora and welcome to The Full Download

Online shopping in New Zealand is growing and fast. The Full Download is an in-depth review of eCommerce in New Zealand. Driven by data, it looks at how kiwi shopping behaviours are changing and how retailers can make the most of the opportunities to grow their business.

Our free The Full Download 2020 is jammed packed with 2019 online spending data along with many insights and tools. This includes an in depth look at key shopping trends, expert thinking from Massey, NZTE and Shopify as well as numerous tips and tools from getting started to going global.

As New Zealand’s favourite courier we want to help Kiwi retailers grow. We hope The Full Download 2020 arms you with everything you need to grow your online business. Enjoy our review and download your own free copy. And if there’s anything else we can do to help, just let us know.


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eCommerce Spotlight

Our regular update on online shopping trends.


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The local trends

There’s some big trends changing shopping patterns and helping the market grow at a rapid rate. Are you making the most of them? Find out how.

Event day sale

Event Days

Earings and shoes

Buy Now Pay Later (BNPL)

Couple profile

Changing shopper profiles

The retailer perspective

Shopper data is great but what are retailers like you saying about the challenges and opportunities they face. Check out our survey and see how two retailers are learning and growing every day.

Samoyed dog

Case study:


Case study: Au Natural Skinfood

Jonathan Elms

Expert retail shopping thinking

The global trends

Online shopping is a global phenomenon and understanding what’s happening around the world allows us to see likely future local trends. It also highlights opportunities for smart Kiwi retailers to take their offer to the world.


Where are Kiwis shopping?

Global growth

Global growth?

Jocelyn Honour

Expert 'going global' insights

The sectors

There’s more shoppers buying more often and spending more each time. But the growth in each sector looks a little different. What’s happening in your sector?
Department, Variety & Misc Retail Stores
Speciality Food, Groceries & Liquor
Clothing & Footwear
Health & Beauty
Homeware, Appliances & Electronics
Recreation, Entertainment, Books & Stationery

Growing your business

Expert tips and tools to help you grow your business. From finding new customers, optimising your website and logistics, growing customer relationships right through to taking your business global.

New Customers

Find new customers

existing customer

Grow existing customers

air freight

Go global

How we can help

You don’t become New Zealand’s favourite courier without learning a thing or two along the way. We deliver more online shopping, and to a higher service standard, than any courier company in NZ. We know that what we do has a direct impact on how successful your business is. And that’s why we go all out to have such a great range of product, services and people to help your business grow - from product ideas right through to logistics and delivery anywhere in NZ and the world. 

Get in touch and let's talk about becoming partners.

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